We are committed to the success of your dental treatment and want to provide you with the best service available. To help reduce our administrative costs and keep our fees to you as low as possible, we require payments to be made at or prior to the time that you (or your family members) receive treatment.
We offer the following payment options:
- Debit Card
- Major Credit Card (Visa, MasterCard, American Express, Discover)
Patients with Dental Insurance
Typically, dental insurance does not cover the full cost of your treatment and there is a calendar maximum benefit as well. Based on your plan, we usually can estimate (but do not guarantee) the amount your insurance will cover. We are currently members of Delta Dental and Blue Cross Blue Shield. This means that patients with these insurances make their co-payment on the date services are delivered. If your insurance company provides misleading, inaccurate or otherwise false information or fails to pay their portion within 60 days after we submit your claim, you will be responsible for the full fee.
We also accept several other dental plans such as Metlife, Aetna, Cigna, etc. Patients with these insurances pay at the time of service and are directly reimbursed by their insurance company. As a courtesy to these patients, we submit insurance claims and paperwork electronically for expedited reimbursement. Depending on your plan, there may or may not be any out of pocket expenses. Typically any out of pocket expenses are minimal as the insurance company bases the reimbursement on the usual and customary fee for the area. Please note that regardless of what insurance a patient has, each patient is responsible for his/her own coverage and payment is expected when treatment is completed.
As an additional service to our patients, we are happy to submit electronic pre-treatment estimates to their insurance company for any recommended treatment plans.
We recognize that our patients’ time is extremely valuable. As such, we make every attempt to be on time and limit any rescheduling. We request mutual consideration from our patients and therefore have a $100 cancellation fee for any appointments canceled or missed without 24 hours notice.
*Please note: Unlike most other dental offices that charge patients for copies of their x-rays and dental records, we believe that patient records belong to the patient and therefore there is no fee associated with requesting copies of your personal file. Please note that due to HIPPA (Health Insurance Portability and Accountability Act) all dental record requests must be made in writing.